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Catering FAQs

ORDERING
Place an order on our website or by emailing babycakestruck@gmail.com.  Please include the desired service date & time.  Order minimum is $150.  

Menu items and pricing are subject to change.

HOURS
We cater 24 hours per day, 365 days per year, with 48-hour notice preferred.

FOOD
One of the most common questions we get is, "Does Babycakes just serve breakfast food, or just serve food at breakfast time?"  The answer is no!  We cater our entire menu 24/7!  And though innovative breakfast food is our focus, we are a full-service catering company and our team of talented chefs can make food for any occasion, including special request items that are not on our menu.

PACKAGING
Babycakes pancakes are delivered in individual containers.  Hot food is packaged in aluminum steam trays.  Cold food such as fruit arrangements, etc will be arranged on black plastic platters, while baked goods will arrive in white boxes.  For more elegant affairs, we can display food on white china platters, at a small additional charge, inquire for more details.

DISPOSABLES
Plates, utensils, napkins, servingware, condiments and food labels are included at no additional charge with each order.

Chafing stands & sternos can be provided upon request, with a small additional charge.

TRANSPORT
All food is transported in catering warmers, which hold food to a safe temperature without continuing to cook it, ensuring that it arrives piping hot and fresh.

SET UP
Our delivery drivers are well trained for all types of venues and occasions.

The driver will come inside and arrange the food, set out disposables, and assemble chafers and sternos, if applicable.

We can provide additional staffing for events, including chef services, staffed buffets, passed food, clean up, trash removal, etc.  Inquire for pricing.

DELIVERY FEE
Delivery is $15 within Chicago city limits.  For deliveries up to 30 miles outside the city limits, we charge $25.  Inquire for pricing for longer distances.

DEPOSITS
Payments for orders under $200 are due upon booking. 

For all bookings above $200, a 25% deposit is required when a reservation is placed, in order to book the date and time.

PAYMENTS
Final payments are due one business day prior to service. Any payment made after the date of service will be subject to a $25 per day late fee.

GRATUITY
Gratuity is not included in quotes but can be added upon client request.  Any gratuity added will go directly to our grateful, hardworking staff.

PAYMENT METHODS
Payments can be made online by credit card or PayPal.  Checks are accepted if received at least 5 days in advance of service. We also accept Chase QuickPay.  Paypal or Zella / QuickPay payments can be sent to babycakestruck@gmail.com

ILLINOIS SALES TAX
Prices do not include retail sales tax, currently 10.25%

FOOD TRUCK
Service is available within greater Chicagoland with a service fee of $150.  

Total order minimum of $1000 required for food truck service. 

WEDDINGS
We cater many wedding-related events, from showers and brunches to full-service dinner menus, late night snacks, and dessert tables.

Contact us to find out how Babycakes can enhance your special day!

TASTINGS
We are happy to provide tastings for large potential bookings.  Please contact us with event details.

CANCELLATIONS
All prepayments and deposits will be returned in full if event is canceled by the client 30 days or more prior to the event.

If canceled less than 14 days prior, the full deposit will be retained by Babycakes. If canceled less than 7 days prior, a 50% payment will be required to cover the cost of supplies.  If cancelled less than 24 hours prior, full payment will be required.

If canceled by Babycakes for any reason, all deposits and prepayments will be returned immediately.

CUSTOM ITEMS
We are happy to work with you to provide a themed or custom menu for your event.  Our chefs are always up for a challenge!

CONTRACTS
We are happy to provide a contract with terms & conditions upon request.

INSURANCE
Babycakes maintains General, Automobile and Liability Insurance in excess of two million dollars.

MAILING ADDRESS
Babycakes is not currently open to the public.

Our mailing address is 3031 N Milwaukee, Chicago, IL 60618